Terms of service

These Terms of Service govern your use of the Emma Rose Fragrance House website and your purchase of products from us. By accessing this website or placing an order, you agree to these terms.

You must provide current, complete and accurate information when placing an order. You may not use our products or website for any unlawful or unauthorized purpose or interfere with the website’s security or operation.

We make reasonable efforts to display product colors, packaging, descriptions and fragrance information accurately. Displays vary by device, and natural variations may occur in hand-poured, small-batch products. Product availability, packaging, pricing and descriptions may change without notice.

We reserve the right to refuse, limit or cancel an order when necessary, including in cases of suspected fraud, pricing or inventory errors, unauthorized resale or inaccurate customer information. If we cancel an order after payment has been processed, we will issue an appropriate refund.

Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges and discounts are calculated at checkout. You agree to provide valid payment information and authorize charges associated with your order.

Orders are subject to our Shipping Policy and Refund Policy, which form part of these Terms of Service.

Follow all product labels, candle-care instructions, warnings and usage directions. Never leave a burning candle unattended, burn it near flammable materials or place it within reach of children or pets. Discontinue use if a product appears damaged or behaves unexpectedly.

The Emma Rose Fragrance House name, branding, photographs, graphics, product names, written content and other website materials are owned by or licensed to us. They may not be copied, reproduced, republished or commercially used without written permission.

Our store may use or link to third-party services. We are not responsible for third-party websites, services, content or policies.

To the fullest extent permitted by applicable law, Emma Rose Fragrance House will not be liable for indirect, incidental, special or consequential damages arising from the use of this website or our products.

These terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

We may update these terms by posting a revised version on this website. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Questions about these terms may be sent to hello@houseofemmarose.com.